Privacy Policy

Waggle (A Pet Tech brand owned by Nimble Wireless, Inc.)

Thank you for visiting Waggle's website and using our services. Protecting your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and disclose your Personally Identifiable Information (PII) in accordance with applicable laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).

1. Collection of Personal Information

We collect various types of personal information when you interact with our website, products, and services. This may include:

• Contact information such as name, email address, mailing address, and phone number.
  
• Account credentials such as username and password.
  
• Payment information such as credit card details.
  
• Pet profile information.
  
• Other information you provide to us voluntarily.
  

We collect this information when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, or otherwise interact with our services.

2. Use of Personal Information

We use the personal information we collect for the following purposes:

• Personalizing your experience and delivering tailored content and product offerings.
• Improving our website and services to better serve you.
• Responding to your customer service requests and inquiries.
• Administering contests, promotions, surveys, or other features.
• Processing transactions and providing order-related communications.
• Requesting ratings and reviews of our services or products.
• Following up with you after correspondence (e.g., live chat, email, phone inquiries).

3. Protection of Personal Information

We take the security of your personal information seriously and employ industry-standard measures to safeguard it. This includes:

• Regular scanning for security vulnerabilities.
• Encryption of sensitive data transmitted between your browser and our servers using Secure Socket Layer (SSL) technology.
• Restricting access to your personal information to authorized personnel only.
• Storing personal information on secure servers protected by firewalls.
• Implementing internal policies and procedures to ensure compliance with data protection laws.

4. Use of Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and customize content. By using our website, you consent to the use of cookies in accordance with our Cookie Policy.

5. Third-party Disclosure and Links

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described in this Privacy Policy. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or providing services to you, subject to confidentiality obligations.

Our website may contain links to third-party websites or applications. These links are provided for your convenience and are not endorsements of the linked sites. We have no control over the content or practices of third-party websites and are not responsible for their privacy policies or practices.

6. Your Rights and Choices

Under applicable data protection laws such as the CCPA and GDPR, you have certain rights regarding your personal information. These may include the right to access, correct, or delete your data, as well as the right to object to certain processing activities and the right to data portability.

CCPA-Specific Provisions:

• Notice at Collection: At or before the point of collecting personal information, we provide a notice informing consumers about the categories of personal information collected and the purposes for which it will be used.
• Right to Know: You have the right to request access to the specific pieces of personal information collected about you, as well as the categories of personal information collected, disclosed, or sold.
• Right to Deletion: You have the right to request the deletion of your personal information collected by us, subject to certain exceptions.

GDPR-Specific Provisions:

• Legal Basis for Processing: We process personal data based on various legal grounds, including consent, contract performance, legal obligations, and legitimate interests pursued by us or a third party.
• Data Transfers: If personal data is transferred outside the European Economic Area (EEA), we ensure an adequate level of data protection through appropriate safeguards such as EU Standard Contractual Clauses.

7. Location Data Privacy Policy

The Waggle Pet Monitor app uses location services to enhance functionality and user experience. We collect location data only with your consent to provide location-based alerts and improve pet monitoring accuracy. This data is securely processed and stored, not shared with third parties without your permission. You can manage your location settings within the app to turn off location services at any time, which may affect certain features of the app. Our practices comply with Google's location data policies to ensure your privacy and data security.

8. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us, and we will promptly take appropriate measures to delete the information.

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry standards. We will notify you of any material changes by posting the updated policy on our website or by other means. Your continued use of our website or services after such changes constitutes your acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

MyWaggle
1423 Broadway #1131
Oakland, CA 94612, USA
Email: support@mywaggle.com
Phone: +1 855-983-5566